Privacy Policy
Last updated: May 2026
1. Introduction
AURMAK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit aurmak.io, contact us, or use agreed AURMAK building intelligence services.
2. Data We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and company details, that you voluntarily give to us when you request a demo or submit a contact form.
- Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, and your access times.
- Building Telemetry Data: Operational, sensor, meter or system data from facilities where AURMAK Pulse, Systems Integration or related services are deployed. This data is governed by the applicable commercial, data-processing and project terms agreed with the customer.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide, operate, and maintain our Services.
- Respond to enquiries, demo requests, customer service requests and support needs.
- Send relevant technical notices, updates, security alerts, and support messages where applicable.
- Monitor and analyze usage and trends to improve your experience.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us through the contact page.